Digitex is working hard to perfect our support system with upgraded services and initiatives including improved Zendesk support,
18 Jan 2021, 16:59
Digitex is working hard to perfect our support system with upgraded services and initiatives including improved Zendesk support, our 24/7 live chat feature, and dedicated customer success managers. We’re proud to offer a superior standard of customer service and personalized attention that’s hard to find in the crypto space.
In order to continue to provide this excellent level of support, we have taken the decision to cease our extensive admin support on Telegram.
Therefore, the chat feature on our main Digitex Telegram will be disabled and we will be sharing company announcements and updates there only.
Any technical questions about the exchange will be processed through the Support button on the exchange or via our 24/7 live chat to ensure better quality and faster support on our platform. Thank you for your continued support of the Digitex project.